Pausing/Canceling an Account
Parents can de-activate their account at any time. Before you pause the account, you’ll want to make sure that you save or print any student reports that may be needed. Many reports cannot be accessed while the student's account is inactive.
Sign into the parent account using the Acellus App and select ‘Manage Account.'
Off to the right of the screen you will select ‘Cancel Account’. This option is located below the Payment Calculator.
A pop-up widow will appear asking you to verify that you would like to de-activate your account. To finalize the cancellation process, select 'Complete Cancellation.'
Any work completed by your student will be archived and saved in case you decide to re-activate the account. You can re-activate at anytime by processing a payment.
Pausing/Canceling just one Student
Parents can de-activate a student account at any time. Before you pause the account, you’ll want to make sure that you save or print any student reports that may be needed. Many reports cannot be accessed while the student's account is inactive. Sign ...
Signing into the Student Account
To sign in you will need the students 10-digit Acellus ID and Password. This information will be sent to you via email after you enroll your student. Students can use this sign-in information to sign into their account through our website or through ...
Signing into the Parent Account
To sign in to your parent account, you will need to first download the Acellus app. Supported Device Types: Windows PC Mac iOS devices (e.g. iPhone / iPad) Android devices Amazon KindleFire Download the Acellus App Once the app has been installed, ...
Editing Payment Information
To edit or add a payment method, log into the parent account using the Acellus App. Once signed in select ‘Manage Account.' On the right of the screen you will see the Payment Calculator and the current payment method listed below. Here you will ...
Reactivating a Student
Sign into the parent account using the Acellus App and choose 'Manage Account'. There you will select 'reactivate' located next to the name of the student under the payment calculator. Then click on 'Make Payment' and authorize the charge. After ...