Pausing/Canceling just one Student

Pausing/Canceling just one Student

Parents can de-activate a student account at any time. Before you pause the account, you’ll want to make sure that you save or print any student reports that may be needed. Many reports cannot be accessed while the student's account is inactive.


Sign into the parent account using the Acellus App and select 'Manage Account.'




Next to the student's name under the Payment Calculator you will select 'pause.'



Once selected, the student account will be inactive and the 'pause' option will change to 'reactivate.'



Any work completed by your student will be archived and saved in case you decide to re-activate the account. You can re-activate at anytime by selecting 'reactivate' and processing a payment.



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