General Support | Billing & Subscription Management

Billing & Subscription Management
Pausing/Canceling just one Student
Parents can de-activate a student account at any time. Before you pause the account, you’ll want to make sure that you save or print any student reports that may be needed. Many reports cannot be accessed while the student's account is inactive. Sign ...
Reactivating a Student
Sign into the parent account using the Acellus App and choose 'Manage Account'. There you will select 'reactivate' located next to the name of the student under the payment calculator. Then click on 'Make Payment' and authorize the charge. After ...
Pausing/Canceling an Account
Parents can de-activate their account at any time. Before you pause the account, you’ll want to make sure that you save or print any student reports that may be needed. Many reports cannot be accessed while the student's account is inactive. Sign ...
Editing Payment Information
To edit or add a payment method, log into the parent account using the Acellus App. Need help signing into the Parent Account? Once signed in select ‘Manage Account.' On the right of the screen you will see the Payment Calculator and the current ...

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Frequently Asked Questions
How It Works For devices other than mobile, please use the table of contents located on the right side of your screen to quickly navigate to the topics you are interested in. What is Power Homeschool? Power Homeschool is the official provider of ...
Changing the Weekly Goal
Parents can view the student's work, grades and progress all from the parent account. Parents also have the option to adjust the weekly goal for any of the student's current classes. To view the student's goals and progress, sign into the Parent ...
Changing Courses - Add/Drop Subject
You are welcome to adjust the courses for your student at anytime. Students may even take courses in multiple grade levels if necessary. To do this, sign into your Parent Account using the Acellus App. Click on 'Manage Account.' Next select the ...
Signing into the Parent Account
To sign in to your parent account, you will need to first download the Acellus app. Supported Device Types: Windows PC Mac iOS devices (e.g. iPhone / iPad) Android devices Download the Acellus App Once the app has been installed, select ...
Finding a Student's ID and Password
After signing up with Power Homeschool, your student will be assigned an Acellus ID and password. You will receive a subscription confirmation email when you first subscribe with sign in details included. You may also locate the student sign-in ...

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